Terms of Service

Effective September 21, 2026

These terms are an agreement between Coach OS LLC, a Florida limited liability company (document number L26000444666) with its principal office in Miami, Florida ("Coach OS", "we"), and the practice that uses Clincor ("you"). By starting a Clincor workspace you accept these terms on behalf of your practice.

1. The service

Clincor is software that helps licensed clinicians document visits: it learns a practice's note format from notes the practice supplies, writes dictated visits in that format, extracts and tracks objective measurements across visits, suggests a draft plan for the next visit, imports past notes, and keeps a record of actions for each note. Clincor is provided as a desktop application for Mac and Windows and as a web application.

2. Clinical responsibility

Clincor produces drafts. You review, edit and finalize every note and approve or change every suggested plan. Clincor does not examine patients, diagnose, or recommend treatment, and nothing it produces is medical advice. The Clinical Disclaimer forms part of these terms.

3. Accounts

You are responsible for the people you allow to use your workspace and for keeping sign-in links and computers secure. Tell us promptly at support@coachingos.org if you believe your account has been used without permission.

4. Included allowance, activation and fees

A new workspace includes seven finalized notes or fourteen days, whichever comes first, at no charge. To keep finalizing notes after that, you activate a plan. Current prices are published at clincor-site.vercel.app: Solo (one or two clinicians) $2,500 activation and $1,200 per month; Practice (three or more clinicians) $4,000 activation and $1,500 per month. Monthly fees are billed in advance and renew each month until cancelled. Activation fees are not refundable. We will give at least 30 days' notice of any price change.

5. Cancellation

You may cancel at any time; your plan runs to the end of the month already paid. After cancellation or when your included allowance ends, your records remain readable and exportable on your computer. We may suspend a workspace for non-payment after written notice.

6. Your records

You own your practice records. Records are stored on your computers (see the Privacy Policy). You are responsible for keeping backups, for your own retention obligations, and for the accuracy of what you finalize. You grant us only the rights needed to provide the service to you.

7. Protected health information

Before you use Clincor's secure transcription or drafting with real patient information, you and Coach OS will sign the Clincor Business Associate Agreement. Until it is signed, you agree to use only synthetic records or typed dictation that stays on your computer.

8. Acceptable use

Do not use Clincor to break the law, to attempt to reach other customers' data, to interfere with the service, or to reverse engineer it except where the law allows.

9. Our intellectual property

Clincor, its software and its brand belong to Coach OS. We grant you a non-exclusive, non-transferable right to use Clincor for your practice while your account is in good standing.

10. Warranty disclaimer

Clincor is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that drafts will be complete or free of error.

11. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue. Our total liability for any claim relating to Clincor is limited to the fees you paid us in the twelve months before the claim arose. These limits do not apply to a party's obligations under the Business Associate Agreement to the extent the law does not permit them to be limited.

12. Indemnity

You will defend and indemnify Coach OS against third-party claims arising from notes you finalize, clinical decisions you make, or your breach of these terms.

13. Governing law

Florida law governs these terms. The state and federal courts in Miami-Dade County, Florida, have exclusive jurisdiction.

14. Changes

We may update these terms by posting a new version with a new effective date and, for material changes, emailing account holders at least 30 days in advance.

15. Contact

Coach OS LLC · Miami, Florida · support@coachingos.org